Amenities & Services

jax airport

The TSA Security Checkpoint opens at 4:30 am.? The terminal is open 24 hours per day.

While visiting the Jacksonville International Airport you will find a variety of services for your enjoyment. There are over a dozen places to choose from that offer relief to your hunger cravings, from snacks to full service dining. And, there are about a dozen retail stores to shop with items from newspapers to fine quality gifts. Entertainment includes a piano playing jazzy tunes, live music during peak travel days, a game room, or just rent a DVD movie and player at InMotion Pictures.

Throughout the terminal areas, artwork made by school children and local artists are displayed. For quieter places, walk through the Haskell art gallery or visit our meditation room. Other services in the terminal area are an information center, seated massage, and shoeshine.

jax airport
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Airport Amenities and Services

Whilethe terminal is open 24 hours per day, the Transportation SecurityAdministration (TSA) security screening area typically opens one hour before the firstdeparture.

Jacksonville International Airport (JAX) has avariety of amenities and services located both pre and post security. Liveentertainment and art galleries are another way to enjoy your time. Otherairport services include:


Airport Services

ATMs (Bank of America and Wells-Fargo)

Location:Pre-security past ticketing, Post-security and Baggage Claim


Comfort Zone Spa

Some rest and relaxation for the weary traveler.

Location: Concourse A

Hours: 8:00 am – 7:00 pm


Delta Sky Club

Yourfavorite destination between destinations.

Location: Concourse A

Hours: 7:00 am – 7:00 pm


PetParadise (Boarding)

Providing your pet with the ultimatevaction.

Location: 14272 Pecan Park Rd, Jacksonville, FL 32218
Hours: 6:30 am – 7:00 pm


Pet Relief area

Location: Outside of Baggage Claim


SmarteCarte Rental

Location: Baggage Claim, Daily and Hourly Garages


Tony’s Shoe Shine

Location: Pre-security courtyard,post-security



Helpon the Home Front

Location: Baggage Claim

Hours: 7 a.m. – 11 p.m.


Airport Amenities

Art Galleries

Location:Center Courtyard, baggage claim, pre and post security


Lactation Suite

Location: Post-security Food Court area


Live Entertainment

Location: Pre-security Central Courtyard state

Hours: 11:00 am – 4:00 pm


Meditation Room

Location: Pre-security


Information Desk

Location:Pre-security courtyard

Hours:Staffed by volunteers from 5:00 am - 6:00 pm


Welcome Center


Staffed byvolunteers from 9:00 am – 10:00 pm



Free wifi isavailable throughout the terminal.


Lost & Found

If you lost an item on the aircraftor in the gate seating area, please contact your airline's Lost & FoundDepartment:


*        AirCanada

*        AmericanAirlines

*        Allegiant

*        Delta AirLines

*        jetBlue

*        SilverAirways

*        Southwest

*        United


If you lost an item in your rentalvehicle, please contact your rental car agency’s lost and found office:


*        Alamo

*        Avis

*        Budget

*        DollarThrifty

*        Enterprise

*        Hertz

*        National


If you lostan item at the security checkpoint, please call The TSA’s Lost and Found Officeat 904-380-4069.


If you lost an item in the terminal,please contact the JAA's Lost & Found Office at (904) 741-2022 or send us an e-mail with:


*        Name and contact information, including phone number and address

*        Detailed description of the missing item(s), including whether theitem was in a box, bag or container

*        Date and approximate location where the item(s) was lost