Flight Tracking
Flight Tracking allows you to watch the time-delayed movement of aircraft within the Greater Jacksonville area and from other airports that are in transit around the region. This interactive website allows the user to learn about general aircraft operations and to file an online noise disturbance to JAA’s Noise Abatement Office.
Once a complaint is reported, the date and time are researched and response is generated typically within four weeks. The report will include detailed available information (e.g., aircraft operations, altitude relative to complainant’s address, meteorological information, runways in use and background information if appropriate). There are limits to the type of information that can be provided for non-JAA flights, such as helicopters and small propeller aircraft. Please note repetitious emails within a very short period will be treated as one general report of a noise disturbance.
Noise Disturbance reports are shared with the FAA and JAA’s Department of Community Affairs. We encourage you to use Flight Monitor before making a noise complaint.
Noise Complaints
If you have a question or concern about aviation-related noise, please complete the online form. First-time users will have to register on the portal before submitting their initial complaint.
Noise complaints reported through the online form will likely receive a timelier response, however, alternative contact options are listed below for each airport. Callers can leave a message describing the incident and will need to provide name, address and time of when the aviation noise was experienced.
Cecil Airport
Phone: 904.573.1611
Email: noisecomplaints@cecilairport.com
Jacksonville Executive at Craig Airport
Phone: 904.641.3606
Email: noise@flyjaxex.com
Jacksonville International Airport
Phone: 904.741.2020
Herlong Recreational Airport
Please report noise disturbance through online form
Flight Tracking Disclaimer
Flight Tracking (PublicVue) is being provided to the community as an informational tool, which is designed to increase understanding about Jacksonville Airports overflights. With this new software, it is important to recognize that there are limitations which include interference of signals and a ten-minute delay for security purposes. Examples of interference would include temporary disappearing flights from the screen, only to reappear away from the airport. After a certain altitude or distance, flights will no longer be able to be monitored. Tracking aircraft is an intricate and intensive process. The performance is a function of many things including the airports’ surveillance system, its tracking software, what is being tracked, and where it is being tracked. There may also be “ghost” aircraft, which can be caused by interference from weather, transponder reflections from tall buildings, poor signals from the aircraft, or an aircraft’s position in relation to the surveillance source. Based on the type of aircraft and the operator not all aircraft identification information will be known.