October 1, 2019
At its regularly scheduled board meeting, the Jacksonville Aviation Authority (JAA) announced that enplaned and deplaned passengers at Jacksonville International Airport (JAX) for fiscal year 2019 to date are the highest in the airport’s history. Commencing September 2018, through August 2019, each month had the highest number of enplaned and deplaned passengers in the airport’s history for that month.
For fiscal year to date, October 2018, through August 2019, there were 7,067,882 enplanements and deplanements at JAX, representing a 16.41 percent increase over the same period the prior fiscal year.
The board elected Russell Thomas as JAA’s board chairman effective October 1, 2019. He replaces Jay Demetree, who will continue to serve as a board member. Thomas was appointed to the board by Mayor Lenny Curry in 2015. He is the chief executive officer for Availity, a national health care technology company headquartered in Jacksonville.
Other newly elected officers include Patrick Kilbane as vice-chair, Giselle Carson as secretary, and Ray Alfred as treasurer. Kilbane and Carson were appointed to the board by Gov. Rick Scott in 2014. Alfred was appointed to the board by Mayor Alvin Brown in 2014.
“Jay Demetree’s leadership helped us make the most of the tremendous growth JAX experienced this year. We appreciate his continued service on the board and look forward to working with Russell Thomas in his new role as chair,” said Mark VanLoh, chief executive officer for the Jacksonville Aviation Authority.
JAA's Board of Directors is comprised of seven members. Three members are appointed by Jacksonville's mayor. The others are appointed by the governor of Florida. Each board member may serve a maximum of two consecutive four-year terms. Two members, Frank Mackesy and Teresa Davlantes, concluded their second full terms on the board and will continue to serve until Gov. Ron DeSantis appoints their replacement.
For more information about JAA, visit www.flyjacksonville.com.
Jacksonville International Airport has earneda top spot among comparably sized airports for customer satisfaction in the J.D.Power 2019 North American Airport Satisfaction Survey.
“We are thrilled to berecognized for the excellent customer service we provide at JAX. Our airport isa gateway to the Northeast Florida region that our community can be proud of,” sharedMark VanLoh, Chief Executive Officer of the Jacksonville Aviation Authority(JAA). “As our team meets the challenges of record passenger growth and managingongoing improvements to our parking facilities and terminal, our sights arestill firmly set on our number one goal: ensuring that JAX provides anoutstanding passenger experience to all travelers.”
JAX was ranked second placewith a score of 831 points based on a 1,000 point scale. The average score forother medium-sized airports was 803.
Last year, JAX was thefastest-growing airport in the United States, and in July it generated the mostrevenue in one month in the airport’s history.
JAA invites customer feedback through a survey on itswebsite, flyjax.com.
April 22, 2019
March2019 was the busiest month, not just the busiest March, in the history of JacksonvilleInternational Airport. A total of 664,479 passengers, including 329,674 enplanementsand 334,805 deplanements, passed through the airport in March.
March’s recordnumbers represent a continuation of 18 consecutive months of year-over-yeargrowth at JAX, dating from October of 2017. Moreover, every month since August2018 has set all-time passenger records for that month in JAX’s history –August 2018 was the busiest August ever, September 2018 the busiest Septemberever, etc.
“I couldn’t beprouder of the whole JAX team,” said Mark VanLoh, CEO of the JacksonvilleAviation Authority. “These numbers aren’t just a flash in the pan. Theydemonstrate sustained, steady growth, and speak to not only the competence ofour team but also the attractiveness of Jacksonville as a destination for bothbusiness and pleasure.”
March 2019 saw99 more flights and 18,002 more available seats per week than March 2018.Airport executives expect JAX’s strong growth to continue through the rest of2019.
April 18, 2019
Beginning Friday, April 19, the Jacksonville Aviation Authority (JAA) initiates a major repair and refurbishment project in the airport parking garages, resulting in temporary closures to portions of the facilities as work progresses. Work begins in the Hourly Garage and will continue through the Daily Garage.
The first section of the Hourly Garage closing to public parking is the southside of the 3rd and 4th floor, and the departure level entrance to the garage. For the duration of the project, customers should follow posted signage to access available parking.
Once work in that area is completed and reopened, other areas of the parking garage will close incrementally for refurbishment until the project is completed in late-2020.
Passengers are advised to allow additional time to find parking, in case their first option is not available. Arriving 2 hours before departure is recommended to ensure enough time for parking, check-in and getting through security.
For those people picking up arriving passengers, the cell phone lot offers free parking until the passenger is at the arrivals curb.
For airport parking questions, please call the parking lot office at 904-741-2277.
April 3, 2019 – A new economic impact study by the Florida Department of Transportation (FDOT) found that Jacksonville Aviation Authority’s (JAA) four-airport system contributes more than $6 billion annually to the local economy.
The Florida Statewide Aviation Economic Impact Study measured the benefits of on-airport impacts, visitor spending impacts, and multiplier impacts of Jacksonville International Airport (JAX), Jacksonville Executive at Craig Airport (JAXEX), Cecil Airport, and Herlong Recreational Airports.
“As this FDOT study shows, our aviation system is a significant contributor to Northeast Florida’s economy,” said JAA CEO Mark VanLoh. “The expected growth at each of our four airports will continue fueling the region’s financial health.”
The report was prepared as part of the Florida Aviation System Plan’s (FASP) 2018 update and provided the estimated annual economic impact on Florida’s 20 commercial service airports, 100 public-use general aviation airports, and 11 military aviation facilities. A total economic impact of $175 billion dollars is generated annually by aviation in Florida.
Jacksonville International Airport (JAX) generates $3,194,422,000, the highest economic impact of the four airports the JAA operates. It supports 26,396 jobs generating a payroll of close to one billion dollars. The airport also offers educational tours and an internship program through local colleges.
The Jacksonville Executive at Craig Airport (JAXEX) created 885 jobs, establishing a payroll of close to $33 million and provides an economic impact of over $100 million. Given its location between downtown Jacksonville and the beach, the airport attracts corporate and business users, and is home to several flight schools.
Cecil Airport provides Northeast Florida with an economic impact of close to $3 billion, over 11,000 jobs and a total payroll of close to $700 million. Cecil Airport is a public joint civil-military airport and spaceport serving military aircraft, corporate aircraft, general aviation, and air cargo.
Herlong Recreational is JAA’s smallest airport but still provides Florida with an economic impact of $52,471,000 and created 379 jobs with a total payroll of over $16 million. This airport has been Northeast Florida’s primary location for light sport aircraft, skydiving, gliders, and other experimental aircraft since the 1960’s. It is home to the Soaring Society Glider Club and supports a private charter company, a flight school, skydiving business, and a maintenance shop.
For more information about the economic impact studies, visit http://ow.ly/bXFU30ojs3d
March 6, 2019
The Airports Council International (ACI), the trade association ofthe world’s airports, announced the winners of the 2018 Airport Service Quality(ASQ) Awards and JAX Airport ranked among the best North American Airports for customersatisfaction.
“Despite challenges brought on by record growth, the JAX airport communityincreased efforts to deliver world-class service to more passengers than anyyear in our history,” Jacksonville Aviation Authority CEO Mark VanLoh said.“Looking toward the future, we believe ongoing facility upgrades will ensurecontinued customer satisfaction.”
The ASQ program is unique asthe airport industry’s only global benchmarking program measuring overallsatisfaction of passengers at the airport. The statistically-valid survey ofpassengers covers over 30 areas of the customer service experience includingcheck-in, security, wayfinding, food & beverage, cleanliness, and more. Theresulting database allows for a comprehensive analysis of the customer serviceexperience at each participating airport.
2018 ASQ results place ASQAwards winners among the world’s best airports for the quality of theircustomer service experience.
JAX shares the award for the NorthAmerican airports serving 5-15 million annual passengers with Indianapolis and SanAntonio.
June 20, 2018
Jacksonville Aviation Authority (JAA) today announced that Chief Executive Officer (CEO) Steve Grossman will retire at the end of 2018. Grossman became JAA CEO in September 2009, and oversees the operation, maintenance,development and marketing of all Authority assets, including Jacksonville International Airport (JAX), Cecil Airport/Spaceport, Jacksonville Executive at Craig Airport (JAXEX) and Herlong Recreational Airport. He also provides policy recommendations to the JAA Board of Directors and serves as the primary JAA representative to the community.
Under Grossman’s leadership, JAA achieved operating profit margins of at least 30 percent each year.
“I want to thank Steve for his tireless and inspiredleadership over the past over 9 years,” said JAA Chair Giselle Carson. “UnderSteve’s leadership, JAX saw a recovery in passenger traffic after the greatrecession, celebrated its 50th anniversary, launched our Aviation Hall of Fame,developed Cecil Airport bringing over a thousand new jobs to the area andwatched Cecil Spaceport bring in new technology that will take us into thefuture.”
“It’s been an honor to be a part of the team at JAA and seethe establishment of a new positive and professional culture throughout theorganization. As part of the consolidated government, we have built bridges tothe city and other organizations that we work with and support,” said Grossman.“Receiving the award for the best airport for customer satisfaction in NorthAmerica is proof that customer service is what we’ve always been about, and I’mpleased to see recognition for JAX’s exceptional service come to fruitionduring my time as CEO.”
Grossman has been a member of the Airports Council International World Governing Board and is a past chairman of Airports Council International-North America, the association which represents airports across North America. He currently is a member of the City of Jacksonville Tourist Development Council, the Jacksonville Chamber of Commerce Board of Trustees, and the University of North Florida Transportation and Logistics Advisory Council.
August 18, 2017
New Company Makes Florida debut at JacksonvilleInternational Airport (JAX)
Iris Booth, a Canadian-based photo booth allowing travelers to take, edit and download professional headshots, has opened its first Florida location at JAX.
“The product is essentially a photography studio shrunk down to 20 square feet,” said Sue Siri, CEO/Founder of Iris Booth. “While the photos look like they were shot and edited by a professional photographer, the process is as simple as taking a selfie.”
Iris Booth delivers the control and comfort you won’t find with a traditional photo shoot. Its key feature is a large touch-screen monitor with step-by-step instructions guiding users through the photography process. After a photo is taken, users can retouch the image and within 3-5 minutes share the finished product via text, email and on social media.
Located post-security next to Vino Volo, the Iris Booth offers business and leisure travelers a quick and cost effective way to take a high quality professional headshot. The cost for a single headshot is $20, or six for $25.
“We’re excited JAX is the first Florida location for Iris Booth,” Steve Grossman Jacksonville Aviation Authority CEO said. “Whether you’re in need of a professional headshot, or a new profile picture for Facebook, it is a quick, inexpensive option for all travelers.”
To learn more about the Iris Booth, watch the video tutorial: https://vimeo.com/222504260
The Jacksonville Aviation Authority (JAA) announced a parking rate adjustment at Jacksonville International Airport (JAX) for the first time since 2011.
The rate adjustments become effective on June 1, 2017, and include free parking for the first 30 minutes in the Hourly Garage.
Daily rates in the Economy Lots remain the same at $5.
Incremental parking for the first day in the Hourly and Daily Garages and the Daily Surface Lot changes from $1.50/20 minutes, to $2.00/30 minutes.
Subsequent days are charged at flat rates at each facility.
In the Hourly Garage, the daily rate is $20.00/day, up from $18/day.
Daily rates for the Daily Garage rose $1.00 to $15.00/day.
The Daily Surface Lot is $9.00/day, a $1.00 increase.
The daily valet parking rate increased to a flat $24.
For more information on the new rates or parking programs, please contact the parking office at (904)741-2277.
The Jacksonville Aviation Authority is proud to announcethat Jacksonville International Airport (JAX) placed second in the “BestAirport by Region: North America Category” in the Airports CouncilInternational (ACI) 2015 Airport Service Quality (ASQ) Awards.
This prestigious accomplishment is a testament to thededication to service excellence JAX has shown throughout 2015. The AirportService Quality Awards are the industry’s most celebrated, and are given toorganizations that prove to be most outstanding in passenger satisfaction.
“We are thrilled to receive such high honor for ourinternational airport and the Jacksonville community,” said JAA Chairman RayAlfred. “This award is a testament to the excellent customer service our teamdelivers daily to our residents and visitors traveling through our airport.”
“It's great to see our Jacksonville International Airportcontinue to achieve national recognition," said Mayor Lenny Curry. “Thislatest ranking is a testament to the outstanding customer service they provide,demonstrating our city's commitment to business and customer friendlypractices."
The ASQ Survey is “the world’s benchmark of airportexcellence.” Last year the study consisted of 550,000 in-depth passengersurveys at over 300 airports spanning across more than 80 countries worldwide.
The award ceremony will be held during the Gala Dinner ofthe 11th Annual ACI Asia-Pacific Regional Assembly, Conference and Exhibitionon Tuesday, April 19, 2016, in Gold Coast, Australia, where winners will showcasetheir accomplishments with the aviation community.
As the competition thickens every year and airports continueto grow in customer service excellence, it is nothing short of an outstandingachievement for the Jacksonville Aviation Authority and the Jacksonvillecommunity as a whole.
The Saturday and Sunday schedule forthe route is:
August 22, 2011 - The Jacksonville Aviation Authority (JAA) announced that the number of passengers traveling through Jacksonville International Airport (JAX) advanced nearly 4 percent in July.
During the month ended July 31, the total number of passengers departing and arriving at JAX was 531,390, a 3.95 percent increase over July 2010. The current year-to-date number of passengers through the end of July was 3.3 million, a slight 0.2 percent decrease over the same 12-month period a year earlier.
The total number of daily departures at JAX in July was 105. That’s a 7 percent increase over the 98 daily departures in July 2010.
“During these tumultuous economic times, it’s encouraging to report an uptick in monthly passenger traffic,” said Michael Stewart, Director of External Affairs for the JAA. “We are particularly pleased that JetBlue’s new daily service to San Juan, which began in May, has been exceeding expectations. And while it’s only been a couple of months since Southwest began non-stop service to Denver, indications are it’s off to a good start.”
As passenger traffic picks up, customers can enjoy amenities at the airport such as free wi-fi, a preferred traveler lane through security, premier and frequent parker programs. Improvements to the terminal continue as all the carpeting is being removed and new terrazzo flooring installed.
Jacksonville International Airport(JAX) installed a Lactation Suite, designed to offer mothers a private,clean and well-designed space to pump or nurse while traveling through theairport.
The free-standing pod is located justpast security between Concourses A and C. It offers duel seating for a motherand companion, as well as a convenient fold-down table, power outlet for breastpump, mirror, soft lighting and space for luggage and/or stroller.
“We regularly receive inquiries frommothers looking for a private, clean and convenient facility at the airport topump or nurse,” said Jacksonville Aviation Authority (JAA) Customer ServiceManager Bryan Long. “We are happy to accommodate their needs with thisfamily-friendly solution.”
September 22, 2014 – Jacksonville Aviation Authority today elected Frank Mackesy as JAA Board of Directors chairman for the 2014-2015 fiscal year, which begins Oct. 1.
Mackesy, Director of Emergency and Security Training at Florida State College of Jacksonville and a former Undersheriff of the Jacksonville Sheriff’s Office, was appointed to the JAA by Gov. Rick Scott. Mackesy replaces Teresa H. Davlantes as chairman. She continues to serve as a board member.
The other newly elected officers include Ernest Isaac, Jr. as vice chairman, Edward M. Booth, Jr. as secretary and Ray Alfred as treasurer, all of whom are mayoral appointees.
The board is comprised of seven members. Three members are appointed by Jacksonville's mayor while the other four are appointed by the governor of Florida. Each board member can serve a maximum of two consecutive 4-year terms.
At the August board meeting on Monday, August 25, the Jacksonville AviationAuthority Board of Directors voted unanimously to name the ExecutiveConference Room at Jacksonville International Airport in honor of former JAAChairman Chester Aikens, who passed away in December.
Dr. Aikens, a prominentcommunity and civic leader, served on the JAA Board as well as the JacksonvillePort Authority when the city’s airport and seaport operated together. Attending yesterday’s board meeting were Dr.Aikens’ widow, Jean, his sons Chester II and Chae, and Mayor Alvin Brown.
Michael Stewart, JacksonvilleAviation Authority’s Director, External Affairs, was recently elected presidentof the Florida Airports Council (FAC) at the group’s annual conference inJacksonville.
Stewart, who joined JAA in 2004,will serve as FAC president for a one-year term, beginning Oct. 1. He is the third JAA executive to serve as FACpresident since 1971.
“We’re thrilled about Michael’s selection for this prestigious post,”said JAA Executive Director and CEO Steve Grossman. “No doubt, Michael’s leadership andenthusiasm for advancing our industry will greatly benefit Florida AirportsCouncil and its members over the next year.”
FAC is an association of publicly-owned and operated airports,airport professionals, and experts in the fields of airport design,development, and improvement, as well as aviation trades that support theairport industry in Florida. FAC consists of 19 commercial airports, 76 generalaviation airports and more than 250 corporate, affiliate, associate,educational members and two student chapters.
“I’m excited about this opportunityto serve as president of Florida’s leading aviation association,” Stewart said.“I hope to build upon all the great work FAC has done for Florida’s commercialand general aviation airports.”
Stewart said his priorities for FACover the next year include developing a succession plan to replace FAC’slong-time executive director, Bill Johnson; creating a self-sustaining fundingsource for FAC’s leadership development program; and, ensuring that more of oursmaller, general aviation airports are involved in the association.
For more information aboutFAC, visit www.floridaairports.org.
For more information about JAA,visit www.flyjacksonville.com.
April 24, 2014 – Airport Wine Bar Operator Opens First Location in Florida
Vino Volo has arrived in Northeast Florida with the opening of its newest location at the Jacksonville International Airport (JAX), the company’s first in the State of Florida. Located near Gate C1, Vino Volo offers guests the opportunity to taste hand-selected wines from around the world by the glass, in tasting flights, or by the bottle to either take home or have shipped. The food menu offers small plates to pair with wines, such as smoked salmon rolls and a brie and prosciutto sandwich. A selection of local craft beers will also be available to bring the flavor of Jacksonville to Vino Volo.
"Our goal is to offer Jacksonville passengers a relaxing, comfortable environment where they can experience wine country and enjoy exceptional wines while waiting for their flight" said Doug Tomlinson, Founder and CEO of Vino Volo. "Discovering unique, often hard-to-find wines is our passion, and we look forward to introducing our guests to great global and local wine regions."
Vino Volo (derived from “wine flight” in Italian) is a trusted wine authority that combines a cozy wine lounge, restaurant, tasting bar and boutique wine shop under one roof. Vino Volo owns and operates 35 locations at 23 airports across North America and two city stores in Bethesda, MD, and Tysons Corner, VA. Founded in 2005, Vino Volo revolutionizes how people experience wine by making the tasting experience approachable and educational. Vino Volo has won 25 Airport Revenue News awards, including the "Food Operator with the Highest Regard for Customer Service" seven years in a row.
“The Vino Volo experience is one passengers will enjoy when traveling through Jacksonville, and is a welcome complement to our current in-terminal dining options,” Jacksonville Aviation Authority Executive Director/CEO Steve Grossman said. “It’s also exciting that JAX is home to the first Vino Volo location in the State of Florida.” The Jacksonville Aviation Authority (JAA) is proud to welcome Vino Volo’s innovative wine bar concept.
Photos from Vino Volo’s ribbon cutting, soft open and site construction are available for download on the JAX Airport flickr account here: https://www.flickr.com/photos/jaxairport/sets/72157642166823854/
About Vino Volo
Vino Volo establishments combine an upscale wine lounge, restaurant and boutique wine shop under one roof, and are primarily located in airports across North America. Vino Volo (derived from “wine flight” in Italian) is a trusted wine authority that makes wine approachable, offering hand-selected wines from around the world by the glass, in tasting flights and by the bottle for customers to take home or have shipped. Follow VinoVolo on Facebook (Facebook.com/VinoVolo) and Twitter @vinovolo. For more information, visit vinovolo.com.
JACKSONVILLE, FL, March 7, 2014 — Ray Alfred, President/CEO of Emergency Responders’ Industries, Inc., has been appointed to the Jacksonville Aviation Authority Board of Directors by Mayor Alvin Brown. The appointment was confirmed by the full City Council on February 25.
Alfred will complete the unexpired term of Dr. Chester Aikens, who tragically passed away in December, through September 30, 2015. He will then serve his first full four-year term ending September 30, 2019.
“Chester was an extraordinary community leader. He was also my dentist and my friend ever since I moved to Jacksonville in 1996,” Alfred said. “It is truly an honor to have the opportunity to serve out the rest of his term on the JAA Board.”
Alfred has served as Past Director/Fire Chief for the Jacksonville Fire Rescue Department and as Fire Chief for Washington, DC.
Alfred has served on multiple boards and committees, including International Association of Fire Chiefs Terrorism/Homeland Security Committee and an alumni of Leadership Jacksonville.
The Jacksonville AviationAuthority announced that Jacksonville International Airport (JAX) rankedamong the top five airports in the BestAirport by Region: North America category as part of the Airports CouncilInternational’s (ACI’s) 2013 Airport Service Quality (ASQ) Awards.
“I am extremely proud thatJacksonville International Airport has been recognized as a leader in customerservice excellence,” said JAA Executive Director and CEO Steve Grossman. “Wehave a very hard working team consisting of JAA employees, airline employees, tenantemployees and volunteer airport ambassadors who go beyond, daily, to provide apositive airport experience for all of our customers”
The annual Airport Service Quality (ASQ)Awards recognize the best airports in the world according to ACI's ASQpassenger satisfaction survey. They represent the highest possible accolade forairport operators and are an opportunity to celebrate the commitment ofairports worldwide to continuously improve the passenger experience. This year,more than 200 airports across 50 countries participated in the survey for thehonor of being recognized as the best in their region of the world.
Jacksonville ranked number five in theNorth American region, with Indianapolis, Ottawa, Tampa and Sacramento,respectively, rounding out the top four. JAX saw its customer satisfactionnumbers in over 20 categories increase over last year.
For more information about JAA,please visit www.flyjacksonville.com.
Clara White’s culinary programs receive much-neededequipment in-time for Thanksgiving holiday
The Jacksonville AviationAuthority (JAA) and Hampton Golf are pleased to announce the donation of morethan 1,000 culinary items to the Clara White Mission, a local nonprofitorganization dedicated to serving the needs of the less fortunate through food,housing and vocational programs.
In October 2013, JAA approveda 10-year lease with Hampton Golf to overhaul and operate Mill Cove Golf Club,a JAA-owned golf course located adjacent to Jacksonville Executive at CraigAirport (JAXEX). As part of the renovation and redesign of the property,Hampton Golf opted to replace all of the culinary and dining equipment insidethe clubhouse kitchen, and thus had thousands of used restaurant items thatwould no longer be needed.
Donated kitchen andrestaurant items ranging from pots, pans and cooking utensils to dishes, glassesand silverware will now be used to support Clara White’s culinary programs,including Clara’s at the Cathedral, a training caf? for students of ClaraWhite’s Culinary Arts Program, and Ashley Street Catering.
"This collaborativeeffort serves as a value to the Clara White Mission and the students enrolledin our Culinary Arts training program,” said Clara White Mission CEO andPresident Ju'Coby Pittman. “The gift of training equipment made by Hampton Golfpositively impacts many of our sustainability efforts such as Ashley StreetCatering and Clara’s at the Cathedral. Their support will promote and affect the quality of life for homelessveterans and low-income students being trained in our culinary arts withvisible and economical results."
“Hampton Golf is proud of ourtradition of giving back to worthy causes in the communities that we serve,”said Hampton Golf President M G Orender. “The Clara White Mission is anoutstanding organization that does so much for our community and the peoplethey touch every day.”
Mill Cove Golf Club, an18-hole Arnold Palmer Signature Golf Course, is currently undergoingrenovations by Hampton Golf and is expected to re-open to the public sometimein the summer of 2014.
“We’re proud to partner with HamptonGolf on the Mill Cove Golf Club project and are thrilled by their commitment toour community,” JAA Board Chair Teresa H. Davlantes. “The Clara White Missionis a deserving organization and we hope that this donation of culinary supplieswill be a huge help as the holidays approach.”
For more information aboutHampton Golf, visit www.hamptongolfclubs.com.
SilverAirways will resume weekly nonstop service from Jacksonville InternationalAirport (JAX) to Marsh Harbour, Bahamas, beginning Saturday, February 15, 2014.The airline will then add an additional Sunday flight beginning on Sunday,March 2 and ending on April 27, 2014.
Bothflights will depart Jacksonville at 9:11 a.m. and arrive in the Bahamas atapproximately 10:56 a.m. Silver will utilize a 34-seat Saab 340 for theflight.
“Silver’sadditional flight to Marsh Harbour gives travelers another option to visit theBahamas during the most popular time of year,” Jacksonville Aviation AuthorityExecutive Director/CEO Steve Grossman said. “The community’s continued supportof this service is essential as we encourage Silver to increase their presencein Northeast Florida.”
SilverAirways also currently flies from Jacksonville to Tampa nonstop. For fares,reservations and more information on Silver Airways visit www.silverairways.com.
A new dining option will soon be available for travelers at Jacksonville International Airport (JAX) with the opening of VINO VOLO, a food and wine bar. The Jacksonville Aviation Authority (JAA) board of directors approved a lease with the restaurant which is expected to open in early 2014. VINO VOLO will be located beyond the TSA passenger screening area in Concourse C.
“We’re excited that our travelers will soon be able to enjoy a different kind of dining experience at JAX airport,” said JAA Director of External Affairs Michael Stewart. “Customers will be able to choose from unique wine and food offerings, plus locally sourced craft-brewed beers in a tastefully designed and sophisticated atmosphere.”
VINO VOLO will offer beer and wine tastings and because the restaurant will be located post security, customers can sample and buy product to carry onto their flights.
VINO VOLO can be found in more than 30 locations across the U.S. and Canada. The JAX airport location will be the restaurant’s first opening in Florida.
March 26, 2013
Southwest Airlines’ nonstopservice to Chicago’s Midway Airport, originally slated to begin on September 29th,will now kick-off on Sunday, June 3rd.
The service will depart Jacksonville at 8:15 a.m., arriving in Chicago at 9:50 a.m. The flight fromMDW will depart at 6:40 p.m. and arrive in JAX at 9:55 p.m. The new start date would allowSouthwest to capitalize on the busy summer travel season.
This will be the first nonstop air service from JAX to Chicago’s Midway. Currently, Americanand United Airlines fly to Chicago’sO’Hare Airport from Jacksonville.
For fares, reservations and more information on Southwest Airlines, visit theirwebsite at southwest.com.
Director, External Affairs
Ph: (904) 741-2721
Cell: (904) 945-6300
FOR IMMEDIATE RELEASE
Southwest Airlines Announces New, Nonstop Service from Jacksonville International Airport (JAX) to Chicago’s Midway Airport
JACKSONVILLE, FL - March 4, 2013 –The Jacksonville Aviation Authority (JAA) today announced that SouthwestAirlines will begin daily scheduled service from JAX to Chicago’s MidwayAirport (MDW) beginning September 29, 2013.
The service will depart Jacksonville at 4:50p.m., arriving in Chicagoat approximately 6:20 p.m. The flight from MDW will depart at 12:10 p.m. andarrive in JAX at 3:25 p.m.
This will be the first nonstop air service from JAX to Chicago’s Midway. Currently, American andUnited Airlines fly to Chicago’s O’Hare Airportfrom Jacksonville.
“We are thankful Southwest added this additional nonstop flight,” said BarbaraHalverstadt, Interim Director of Marketing. “Not only does this give businessand leisure travelers another option when flying to Chicago, but it also offers strongercompetition, which often leads to lower fares.”
For fares, reservations and more information on Southwest Airlines, visit theirwebsite at southwest.com.
The Jacksonville AviationAuthority is preparing for the Thanksgiving holiday travel season by openingthe Economy Lot 3 at Jacksonville International Airport (JAX) from Wednesday, November21, through Tuesday, November 27, or until the lot fills up, for a flat fee of$20. The fee is payable with cash or credit card uponentry.
This specialevent lot will operate on a first-come first-serve basis and may close withoutnotice. Free shuttle service is available until November 27. Vehicles remainingin Economy Lot 3 after November 27 may be towed at the owner’s expense.
Travelersshould arrive at least two hours before their flight to allow additional timeto locate parking if their first parking choice is not available.
Other parkingoptions include Economy Lots 1 and 2 ($5.00 per day), Daily Surface Lot ($8.00per day), Daily Garage ($14.00 per day) or the Hourly Garage ($18.00 per day).All prices include tax.
JAA recommendsthat travelers who meet and greet their families/friends use the hourly garage,if available. Another option is to wait in the free courtesy waiting lot,located next to the JAA’s administration building, until family/friends arrive.
Formore information about the parking options at JAX, please contact the parkingoffice at (904) 741.2277, or visit JAX's ParkingInformation web page.
For more information aboutJAA, visit www.flyjacksonville.com.
Jacksonville Aviation Authority today elected A.L. Kelly as JAA Board of Directors chairman for the 2012-2013 fiscal year, which begins Oct. 1.
Kelly, Director of Investigations in the Jacksonville Public Defender's Office who was appointed by Gov. Rick Scott, replaces Dr. Chester Aikens as chairman. Aikens continues to serve as a board member.
The other newly elected officers include Teresa H. Davlantes as vice chairman, Ernest Isaac, Jr. as secretary and Frank Mackesy as treasurer.
The board is comprised of seven members. Three members are appointed by Jacksonville's mayor while the other four are appointed by the governor of Florida. Each board member serves a 4-year term.
The 2012 Wings ‘N’ Wheelsevent hosted by the Jacksonville Aviation Authority (JAA) and the ExperimentalAircraft Association (EAA) will take place at Jacksonville Executive at CraigAirport (JAXEX) this Saturday, September 8, 2012 from 10 a.m. to 4 p.m.
Wings ‘N’ Wheels will featurestatic aircraft displays, a car show, live entertainment, plane rides, food anda kids’ zone sponsored by the Jacksonville Fire and Rescue Department.
“This free event gives us theopportunity to showcase the benefits and services JAXEX brings to the Jacksonvillecommunity,” JAXEX Airport Manager Tiffany Gillem said. “As an economic engine,JAXEX annually contributes over $131 million and supports approximately 1,100jobs to our region.”
Gillem also stressed that this event was an excellentopportunity to expose aviation career opportunities to younger generations who willbe making career decisions.
Author Bruce Gambel will alsobe premiering his new book, “Swashbucklers and Black Sheep” at Wings ‘n’Wheels. It is a hardcover account of America’s famous Black Sheep squadron, ledby Major Greg “Pappy” Boyington. Gamble will not only be available to sign hisbook, but will have his restored 1967 Mustang convertible on display.
The JAA is in the midst of ayear-long celebration of its 10th anniversary as an independent agency sinceseparating from Jacksonville Port Authority (JAXPORT) in 2001. Events have beenheld at each of the Authority’s airports to commemorate this significantmilestone. Wings ‘N’ Wheels is the final event to close out a year celebratingJAA’s successes and looking forward to a future that will further benefit theentire Jacksonville community.
Parking and admission to theevent are free.
Pets and coolers are notallowed at the event.
Jacksonville Executiveat Craig Airport (JAXEX)
855 Saint Johns Bluff Road, N.
Jacksonville, FL 32225
For more information, visit www.wingsnwheels2012.com, or call (904) 641.7666.
June 14, 2012
The Jacksonville Aviation Authority (JAA) today announced that it received first and third place Excellence in Airport Marketing & Communications awards at this year’s annual Airports Council International – North America conference held in Sacramento.
The JAA received recognition in two categories:
? Creative Innovations - Technology
1st Place: Jacksonville International Airport Mobile Website - JAXMOBILE
3rd Place: Jacksonville Aviation Authority 10th Anniversary Special Edition Newsletter
“We’re all extremely proud of our marketing and external affairs teams for working together to earn these distinguished awards,” said JAA Executive Director and CEO Steve Grossman. “They consistently deliver high-caliber marketing programs and community involvement initiatives that successfully highlight Jacksonville International Airport, our three general aviation airports and the Northeast Florida area.”
This year, nearly 50 airports and airport authorities submitted a record 250 entries in the contest, which encompasses categories that recognize work in marketing and public relations, and provides airports the opportunity to be honored for the quality of their work. Awards are distributed in 20 categories ranging from brochures, advertising, marketing and public relations campaigns, newsletters, special events, video and film productions, to social media campaigns and websites. Again this year, communications and marketing professionals from the U.S. and Canada served as judges to review contest entries.
“ACI-NA congratulates the winners of the2012 Excellence in Airport Marketing and Communications Contest,” said ACI-NA President Greg Principato. “Each year, this highly competitive contest provides airports a platform to showcase their best marketing and communications efforts that serve their stakeholders, as well as the traveling public, airlines, and other tenants. It has become increasingly important for airports to convey the message that they are important economic engines within their respective communities.”
For more information about JAA,visit www.flyjacksonville.com.
The Jacksonville AviationAuthority has received an ‘A’ rating from Fitch Ratings for its $157 million ofseries 2003 and its series 2006 airport revenue bonds for the JacksonvilleInternational Airport.
According to Fitch’s report,the Authority received this rating due to its flat-to-decreasing debt serviceprofile, moderate cost recovery framework, midsized origination/destinationenplanement base, modest capital program, and manageable leverage and adequateliquidity.
Though enplanements are downthis fiscal year, Fitch Ratings said the airport’s importance in the First Coastarea along with the region’s growth prospects make for a high travel demand inthe future.
“We’re very pleased thatFitch has affirmed our ‘A’ rating,” said Richard Rossi, JAA’s Chief FinancialOfficer. “The affirmation of our credit rating is a reflection of JAA’soperations and our emphasis on controlling costs in the current economicenvironment.”
Less than half of theairport’s cash flow comes from the airlines. Parking and concession make up therest of the operating revenue.
The moderately sized capitalprogram totals $144.3 million through 2016 which will be mostly funded byairport revenue and grants.
Airport system places in Nationally Recognized Industry Marketing and Communications Contest
JACKSONVILLE, Oct. 20, 2011 – The Jacksonville Aviation Authority (JAA) announced that it received three Excellence in Airport Marketing & Communications awards at this year’s annual Airports Council International (ACI)– North America conference held in San Diego.
The JAA’s four-airport system received 2nd place in the websites category and 3rd place in the television advertising and video categories.
Now in its 20th year, the Airports Council International – North America’s Excellence in Airport Marketing & Communications contest had 175 individual entries from over 40 airport members in the U.S. and Canada.
“We’re so pleased to have placed in three categories this year,” said JAA Executive Director and CEO Steve Grossman. “Our marketing and communications team has done extensive work updating our website and television advertising. We’re very proud of their efforts.”
Last year, JAA unveiled a new branding campaign designed to build better awareness of the city’s vibrant aviation system. The branding campaign includes a new overall logo for the authority, new logos for each of its four airports, the renaming of three of the airports and new websites. JAA was created in 2001 by the Florida Legislature and has been using the same brand identity since then.
For the full list of the 2011 North America’s 2011 Excellence in Airport Marketing & Communications contest winners, visit http://bit.ly/pl1TQm.
For more information about JAX, visit www.flyjacksonville.com.
Jacksonville International Airport Passenger Traffic up 3% in December
JACKSONVILLE, January 25, 2010 – The Jacksonville Aviation Authority (JAA) announced the number of passengers traveling through Jacksonville International Airport (JAX) rose 3 percent in December, making it the fourth consecutive month for passenger increase at the airport.
The total number of passengers last month was 455,148. That’s 12,524 more passengers as compared to those who passed through JAX in December 2009.
“These numbers are very encouraging, and we look forward to a new year that will provide more travel options for our customers at JAX,” said JAA Chief Executive Officer and Executive Director, Steve Grossman.
Additional service in 2011 includes Delta and American Eagle Airlines’ flights to Miami, Florida, JetBlue’s service to Puerto Rico and Southwest’s service to Denver, Colorado.
Nine daily departures were added by major carriers since December 2009 for a total of 93 daily departures by December 2010. The number of available daily seats on major carriers increased by more than 1,000 to a final total of 10,743 during the same time period.
JAA’s general aviation airports also experienced an upswing in operations traffic (landings and takeoffs) during year end. The number of operations at Jacksonville Executive at Craig Airport rose more than 10%. Cecil Airport posted a nearly 10% increase in its activities during the month of December.
Fuel sales are the best indicator of operations activity at JAA’s Herlong Recreational Airport. Herlong saw a 7% increase in fuel sales for October, November, and December, over the same period in 2009.
New Rates will Encourage use of all Parking Facilities /JAA Board Approves New Name for Craig Airport
JACKSONVILLE, January 24, 2010 – The Jacksonville Aviation Authority today approved a parking rate adjustment at Jacksonville International Airport (JAX) for the first time since June 2007.
The rate adjustments will become effective on February 1, 2011. The new rates are intended to encourage customers to utilize all parking facilities at JAX, and free up more spaces in the Hourly Garage for use by meeters and greeters.
JAA board members also approved the renaming of Craig Airport to Jacksonville Executive at Craig Airport.
The rates for the Daily Surface Parking and Economy lots 1 and 2 will be lowered by $2, while the parking rate for Economy lot 3 will be lowered by $5. The Hourly Garage and Daily Garage rates will each see a $2 increase.
The incremental rates in the garages and daily surface parking lot will remain the same at $1.50 per 20 minutes, or any portion thereof.
“We want to make sure that there are convenient and affordable parking options for all of our customers at JAX,” said JAA Chief Executive Officer and Executive Director, Steve Grossman. “We hope that these adjusted rates will offer a wider variety of parking options for our customers.”
Along with the new rates, the JAA will be introducing a Frequent Parker Program to JAX customers in the spring which will offer free parking with earned points. The JAA will also continue to grow its Premier Parking for business travelers due to the overwhelming response to the program.
JAX has a public parking facility capacity of approximately 8,724 parking spaces, which are comprised of two garages, one surface lot and three economy lots.
For more information on the new rates or parking programs, please contact the parking office at (904)741-2277.
JAA Announces Significant Increase in Passenger and Cargo Traffic
JACKSONVILLE, December 14, 2010- The Jacksonville Aviation Authority (JAA) today announced that the number of passengers traveling through Jacksonville International Airport (JAX) rose 8 percent in November.
The total number of passengers last month was 472,778. That’s 35,021 more passengers as compared to those who passed through JAX in November 2009.
“This increase in passenger traffic is a good sign for the commercial aviation industry and our local economy,” said Michael Stewart, Director of External Affairs for the JAA. “We are hopeful these numbers continue to keep up through the busy holiday season and throughout the new year as airlines have actually added new flights to our JAX flight schedule in 2011.”
Additional service beginning in 2011 includes Delta and American Eagle Airlines’ flights to Miami, Florida, JetBlue’s service to Puerto Rico and Southwest’s service to Denver, Colorado.
Total cargo traffic at JAX also increased more than 13 percent last month.
JACKSONVILLE, FL - Dec. 13, 2010 – The Jacksonville Aviation Authority today announced special low parking rates at Jacksonville International Airport this Holiday Season.
Effective today through January 16, 2011, the rate for Daily Surface Parking Lot will be reduced to $8 a day, down from $10.
In addition, the Economy Lot 3 will be open beginning December 23. For a flat fee of $20, which is $5 lower than last year’s special, customers may park until January 4, 2011. The fee is payable with cash or credit card upon entry.
This special event lot will operate on a first-come first-serve basis and may close without notice. Free shuttle service is available 24/7 through January 4. Vehicles that remain in Economy Lot 3 after January 4 will be towed at the owner’s expense.
Travelers should arrive at least two hours before their flight to allow additional time to locate parking since the first parking choice may not be available.
Other parking options include Economy Lots 1 and 2 ($6.00 per day), Daily Garage ($12.00 per day) or the Hourly Garage ($16.00 per day). All prices include tax.
JAA recommends that travelers who meet and greet their families/friends use the hourly garage, if available. Another option is to wait in the free courtesy waiting lot, located next to the JAA’s administration building, until family/friends arrive.
For more information about the parking options at JAX, please contact the parking office at (904) 741.2277, or visit the website at http://www.flyjacksonville.com/content.aspx?id=14.
American Eagle Airlines adds additional Flights to Miami out of JAX
JACKSONVILLE, December 10, 2010 – The Jacksonville Aviation Authority (JAA) today announced that American Eagle Airlines has increased nonstop service between Jacksonville International Airport (JAX) and Miami International Airport (MIA), with the addition of two new flights effective April 5, 2011. American Eagle Airlines is the regional affiliate of American Airlines.
The additional flights will bring American Eagle’s daily departures from JAX to Miami to seven. American Eagle will operate its seven daily flights with a mix of 50-seat Embraer EMB-145 jets and 64-seat Super ATR aircraft.
“This is great news for our region’s business and leisure air travelers,” said Michael Stewart, JAA’s Director of External Affairs. “Locally, there is a huge demand for service to Miami since it is a prime location for business and tourism. We’re thrilled American Eagle has added these flights to our schedule, which gives our customers even more travel choices to an international hub.”
JAA announced last month Delta Airlines will begin daily nonstop service between JAX and MIA beginning in March, 2011. Delta plans to operate four departures and arrivals each day between the two Florida cities.
With this latest addition, there will be 11 daily departures from Jacksonville to Miami.
For more information about JAX, visit www.flyjacksonville.com. For more information about American Eagle, visit http://www.aa.com.
JAA Issues Tips for Air Travelers as Busy Thanksgiving Travel Season Nears
JACKSONVILLE, November 22, 2010 –The Jacksonville Aviation Authority today announced that October passenger traffic at Jacksonville International Airport (JAX) was up for the second consecutive month.
During the month of October, JAX recorded a total of 483,403 passengers, a slight increase over the 476,984 passengers in October 2009. In September this year, the passenger count inched up 2.85% over the same month last year.
“The back-to-back monthly passenger gains at JAX are encouraging signs that the commercial aviation industry continues to show improvement,” said JAA Executive Director/CEO Steve Grossman. “These positive indicators coupled with our recent announcements of increased flight schedules from JetBlue, Southwest and Delta all bode well for the coming year.”
JetBlue announced service from Jacksonville to San Juan, Puerto Rico, while Delta Air Lines announced added flights from Jacksonville to Miami and Southwest announced a new non-stop flight from Jacksonville to Denver.
Meanwhile, JAA officials suggest travelers departing JAX this busy Thanksgiving holiday season should plan to arrive at the airport at least 1½ hours before their scheduled departure time. JAA has also introduced lower parking rates for the Special Events Economy 3 Lot during the Thanksgiving holiday.
Travelers are encouraged to call their airlines for flight information. Travelers can also get information about the airport and flights at JAA’s new, enhanced website at www.flyjacksonville.com.
For information about passenger security screening and restricted carryon items, visit the TSA website at www.tsa.gov.
Northeast Florida’s Leading Aviation System Unveils New Names and Logos
JACKSONVILLE, November 22, 2010 – In preparation for its 10-year anniversary next year and to highlight its many successes, the Jacksonville Aviation Authority (JAA) today unveiled a new branding campaign designed to build better awareness of the city’s vibrant aviation system.
The branding campaign includes a new overall logo for the authority, new logos for each of its four airports, the renaming of three of the airports and new websites. JAA was created in 2001 by the Florida Legislature and has been using the same brand identity since then.
“The new ‘umbrella style’ logo concept integrates a more recognizable symbol of aviation while adding an element to represent each of the four airports in the system,” JAA Executive Director/CEO Steve Grossman said. “The connection to aviation in the old logo was less obvious and didn’t visually represent a four airport system icon”
The goal of the rebranding effort is to create a consistent brand across the four airports owned and operated by the Authority; Jacksonville International Airport, Cecil Field, Craig Airport and Herlong Airport. The rebranding effort will also be used as an opportunity to further educate the public about the distinctive differences between the four airports and the regional impact of the Authority.
Three of the four airports will be renamed as a result of the rebranding effort. Cecil Field will become Cecil Airport and Herlong Airport will become Herlong Recreational Airport. Craig Airport will be renamed Jacksonville Executive Airport (JAXEX) since its location not only makes air travel more accessible for executives, but also makes the Jacksonville business community more accessible to the world.
“The branding effort is designed to communicate not just ‘who we are,’ but what our commitment is as an organization to the way we provide service, conduct business and contribute to the region as an economic engine,” JAA Board Chairman Ernest Isaac, Jr. said. “With our 10th Anniversary as an independent Authority approaching, the time is ideal to communicate our solid record of performance and pledge our continued commitment to the pursuit of excellence well into the next decade and beyond.”
The Authority’s new logo system gives each airport its own unique identity while still fitting into a brand hierarchy for the JAA. The new logos include depictions of an airplane to symbolize the Authority, and a subtle nod to the bridges in Jacksonville that cross the St. Johns River.
The new brand will focus on the tagline; “Going Beyond, Daily.” This idea represents the mission of the JAA brand to serve Northeast Florida and Southeast Georgia by positively impacting the economy, the community and the experiences of everyone who comes in contact with the JAA.
“With this branding effort the goal is to introduce design and messaging that speak specifically to the region, capture the personality of each airport and the great spirit of JAA employees,” said John Montgomery, president of Big Communications, the consulting firm hired to guide JAA through the branding process. “We look forward to evolving the campaign over time to assist the Authority with its goals for the future.”
The JAA rebranding effort will be carried out through several phases over the next few years. The rebranding strategy includes changes in airport signage, purchased print and television media and new websites for the Authority and its four airports.
About the Jacksonville Aviation Authority The Jacksonville Aviation Authority was established in 2001 by the Florida legislature to operate Jacksonville International Airport (JAX) and the city's three general aviation airports – Jacksonville Executive Airport (JAXEX), Herlong Recreational Airport (HEG) and Cecil Airport (VQQ). The Authority is governed by a seven-member board. Jacksonville International Airport – funded through user fees and not local taxes – serves over six million passengers annually. For more information about the Jacksonville Aviation Authority’s airports, please visit www.flyjacksonville.com
Commercial Airline Representatives Depart JAX Better
Representatives from multiple commercial service airlines were in Jacksonville this past week enjoying a tour and overview of Northeast Florida. Participating airlines included Air Tran, American Eagle, Delta Air Lines and Southwest Airlines.
The Jacksonville Aviation Authority (JAA) hosted the three-day Airline Summit which began on Wednesday, November 3, and ended Friday, November 5. Mayor John Peyton and JAA’s CEO, Steve Grossman, opened the summit Thursday, November 4, during a breakfast meeting at The Lodge and Club at Ponte Vedra. Congressman Ander Crenshaw was the keynote speaker during lunch at the same venue.
Airline representatives toured Downtown Jacksonville, St. Augustine, and Jacksonville International Airport (JAX). The group also enjoyed a tour of EverBank Field.
The summit was designed to educate airline representatives about the Northeast Florida region. Points of focus included economic development, tourism, golf and the military presence in the area. Participants also engaged in a roundtable discussion where regional business executives and government officials answered questions from airline attendees and vice versa.
“The Airline Summit allows us to showcase the Northeast Florida region to our air service partners,” Barbara Halverstadt, Manager, Development & Marketing, said. “It’s a perfect opportunity for them to see the area’s many amenities first-hand.”
The JAA partnered with multiple businesses and organizations in hosting the airline summit. Those partners include the Jacksonville Economic Development Commission, Florida's First Coast of Golf, North Florida Hotel & Lodging Association, Jacksonville Chamber of Commerce, Visit Jacksonville, Clay County, Slammer & Squire Golf Course at World Golf Village, Amelia Island Convention and Visitor's Bureau, JAXPORT, Sawgrass Marriott, Residence Inn Amelia Island, Go Airport Shuttle, St. Augustine Convention and Visitor's Bureau, The Lodge & Club, HMS Host (JAX Airport), Paradies Shops (JAX Airport), RS&H and the Nassau County Economic Development Board.
For more information, contact Debbie Jones
The Jacksonville Aviation Authority today announced its unaudited financial results for the 2009-2010 fiscal year, which ended Sept. 30, 2010.
The FY10 total operating revenue was $60.2 million and the total operating expense was $38.6 million. This resulted in an operating income, before depreciation, of $22.4 million for the authority, which manages Jacksonville International Airport (JAX), Cecil Field, Craig Airport and Herlong Airport.
These results boast an 8% increase over an operating income of $20.7 million in the previous year. The authority was also able to cut total expenses from $39.2 million last year to $38.6 million this year.
The total passenger activity at JAX experienced a slight decline of 2% from 5.7 million travelers in the