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ACI-NA Announces Winners of the 2018 Inclusion Champion Awards

June 14, 2018

PORTLAND - Airports Council International-North America (ACI-NA) today announced the recipients of the 2018 ACI-NA Inclusion Champion Awards during an awards gala dinner at the ACI-NA Business of Airports Conference in Portland, OR.  The ACI-NA Business of Airports Conference brings together more than 600 commercial management, human resource, and finance executives from the North American airport industry. This year’s Inclusion Champion Award recipients are Las Vegas McCarran International Airport, Jacksonville Airport Authority, and AECOM.

“Because of the airport’s important role in the local community, it is essential that an airport places a special focus on fostering beneficial working relationships with disadvantaged businesses that reflect and support the community,” said Kevin M. Burke, ACI-NA President and CEO. “I applaud the recipients of this year’s Inclusion Champion Awards for their continued commitment to setting ambitious goals that strengthen the businesses that support airport operations in the areas of new business, workforce diversity, outreach, and advocacy.”
Large Hub Inclusion Champion: Las Vegas McCarran International Airport
Las Vegas McCarran International Airport constantly strives to maximize opportunities for minority and woman-owned businesses. With the unique business environment created by the number of casino hotels in Las Vegas, the airport has taken outreach to a new level. It organized or participated in 119 outreach events in 2017 that centered on advertising opportunities and providing technical assistance to small and minority or women-owned businesses. As a result, the airport has exceeded its goal with Federal Aviation Administration grants in three of the last five years by providing over $5.5 million in contracts/subcontracts to Disadvantaged Business Enterprises. The thoughtful structuring of both construction and concession contracts to ensure opportunities for small businesses with varying capabilities has resulted in a successful program that has received accolades and awards from Las Vegas Urban Chamber, Asian American Group, Western Regional Minority Development Council, Girl Scouts of Southern Nevada, and other community groups.
Medium Hub Inclusion Champion: Jacksonville Aviation Authority
The Jacksonville Aviation Authority (JAA) emphasizes that they are “open for business to anyone open to doing business” with them.  The airport led multiple efforts to uphold this mantra including partnering with public agencies and advocates for small and minority businesses to conduct workshops, trade shows, forums, and related events that are educational and offer networking opportunities. These efforts resulted in a more than $13 million impact of small business and minority participation for FY 2017. The aviation authority also promotes diversity and inclusion in all of its recruiting and development efforts. Organizationally, JAA revised all Human Resources Policies and executed the rollout of the revised policies in a new employee handbook with training at every level of the organization.

Associate Inclusion Champion: AECOM
AECOM believes that small and diverse businesses bring innovation and expertise to the industry. AECOM continuously seeks to identify small and diverse business to support the company’s aviation work as well as sustain the growth of existing partnerships. Over the past five years, AECOM has provided nearly $4 billion to small and diverse business through subcontracting. The company’s strategic recruitment efforts, inclusionary hiring practices and organization cultural diversity education and training have fostered a focus on creating a diverse and inclusive workforce at all levels. Due to these efforts, AECOM has seen growth in overall minority hires in its aviation practice throughout the U.S. 

About ACI-NA
Airports Council International-North America (ACI-NA) represents local, regional, and state governing bodies that own and operate commercial airports in the United States and Canada. ACI-NA member airports enplane more than 95 percent of the domestic and virtually all the international airline passenger and cargo traffic in North America.  Approximately 380 aviation-related businesses are also members of ACI-NA, providing goods and services to airports.  Collectively, U.S. airports employ more than 1.3 million people and account for $1.2 trillion in economic activity—or seven percent of the total U.S. workforce and eight percent of GDP.  Canadian airports support 405,000 jobs and contribute C$35 billion to Canada's GDP. Learn more at  


Jacksonville airport soars in April

May 22, 2018        
By Timothy Gibbons  – Editor in chief, Jacksonville Business Journal

For Jacksonville International Airport, T.S. Eliot is wrong: April certainly wasn’t the cruelest month.
The airport saw more visitors this April than in any since it opened, staff members told the Jacksonville Aviation Authority board on Monday, with 545,386 people enplaning and deplaning.
This is up 13.55 percent from April 2017 and represents the seventh month of year-over-year passenger growth — a sustained period of growth that hasn’t been seen in a decade, said Chief Financial Officer Richard Rossi.
For the first seven months of the year, enplanements and deplanements were up 6.5 percent, with 1.7 million passengers using the airport.
About 18 percent of that increase came from Frontier Airlines Inc., which has been on a tear recently; earlier this month, it rolled out six new destinations from Jacksonville.
The higher number of passengers is also tied up with two other increases: Airlines are bringing more flights to JIA — which is now over 100 daily flights — and many of those planes are bigger than they were in the past.
The number of flights and the number of passengers should be up next year, the board was told, with passenger counts for the year projected to top 3 million for the first time in a decade.
Over that decade, the airport has gone from serving 27 destinations to serving 41.


Allegiant adds nonstop flights from Jacksonville to two cities

Tuesday, April 3, 2018
By David Bauerlein

Additions mean air travelers can reach 32 destinations nonstop from Jacksonville International Airport.

Jacksonville air travelers can book nonstop flights to two more cities when Allegiant Air starts flying in June to Louisville, Ky., and Norfolk, Va.

The service will bring the total number of cities to 32 for nonstop service from Jacksonville. Allegiant will offer nonstop flights to eight of those cities.

“Today’s announcement will connect two large military communities, while also providing service to the home of the Kentucky Derby,” Jacksonville Aviation Authority CEO Steve Grossman said.

Allegiant said the nonstop service will tap into the popularity of Florida’s east coast for vacations.

“We’re very excited to grow again in Jacksonville,” said Lukas Johnson, senior vice president of commercial for Allegiant.

Allegiant said it will set one-way fares as low as $49 to Louisville and Norfolk for tickets purchased by Wednesday. Those tickets must be for travel by Aug. 13.

The first Allegiant flight to Louisville will take off June 8; and service to Norfolk will launch June 14.

Allegiant says the new routes will have twice-weekly flights.

Allegiant, based in Las Vegas, describes itself as an airline focused on offering “ultra-low-cost” flights serving leisure destinations.


North America's Top Airport Is In This Southern City

March 8, 2018

The Airport Service Quiality Awards from Airports Council International gave several Southern airports top honors.

If you've ever been to Jacksonville International Airport, you know it's a gem. From grabbing a souvenir at Amelia Island Marketplace to the JAX Airport Arts Commission, it's a true standout in air travel.

Now, it's getting formal recognition thanks to an Airport Service Quality Award from Airports Council International (ACI). This year, JAX tied for first in North America with Indianapolis International Airport. To determine the winners, ACI surveyed 600,000 people at 343 airports in 2017 on 34 key performance indicators like baggage claim, services, and customer experience.

"Objective measurement and benchmarking are critical in driving performance in any business especially in such a competitive and dynamic one as an airport,” said Angela Gittens, Director General, ACI World in a company statement. “These winning airports have dedicated themselves to delivering a stellar customer experience."

Other Southern airports received an award, with El Paso International Airport tying for second place, and Austin-Bergstrom International Airport, Dallas Love Field, San Antonio International Airport, and Tampa International Airport tying, among others, for third.

Congratulations to all the winners around the world. Hope to see ya soon, Jacksonville.