Safety Management System

at jacksonville international airport

send a report now

Safety is Everyone's Responsibility


send a report now

(SMS) Safety Management System

a proactive and systematic approach to managing safety

send a report now

Safety is everyone's responsibility

The SMS program at JAX provides several convenient ways to share your safety information. You may submit your confidential safety report over the phone by calling (904) 741-2020 or Click Here to submit an online report. If you prefer, you may download and print the SMS Confidential Reporting Form.

Once completed, please fax to (904) 741-2442, email to or mail to JAX SMS Administrator, 14201 Pecan Park Road, Jacksonville, FL - 32218.

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About SMS

What is SMS?
The Safety Management System (SMS) at JAX is an innovative, proactive and systematic approach to managing safety which provides an avenue for communication of safety concerns without fear of retribution.
Confidential Report
The Jacksonville Aviation Authority (JAA) is committed to the safest airport operations standards possible. To achieve this, it is imperative that we encourage uninhibited reporting of all incidents, occurrences and hazardous conditions which may more
Contact Us
Jacksonville Aviation Authorty (JAA) 14201 Pecan Park Road, PO Box 18018 Jacksonville, FL - 32218 Phone: (904) 741-2020 Fax: (904) 741-2442 Web: