Safety Management System

at jacksonville international airport

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JAX Safety Management System (SMS) is an innovative, proactive and systematic approach to managing safety which provides an avenue for communication of safety concerns without fear of retribution. JAX employees are the key resource to the success of the SMS. All airport employees are encouraged to report any accidents, incidents and hazardous conditions or behaviors as soon as possible. You can contribute to the safety of your workplace by utilizing the Confidential Reporting Program to share important safety information.

SMS Confidential Reporting Statement

The Jacksonville Aviation Authority (JAA) is committed to the safest airport operations standards possible. To achieve this, it is imperative that we encourage uninhibited reporting of all incidents, occurrences and hazardous conditions which may compromise the safe conduct of our operations. To this end, every employee is responsible for communicating any information that may affect the integrity of airport operations. Such communication may be confidentially reported through the JAX SMS Program:

• The JAA will facilitate the uninhibited reporting of incidents, occurrences and conditions by removing any fear of retribution to all personnel at JAX through our SMS Confidential Reporting System;

• Our method of collecting, recording and disseminating information obtained from safety reports has been developed to protect, to the extent permissible by law, the identity of any employee who provides safety information;

• This policy shall not apply to information received by the organization from a source other than the employee involved in the event, or which involves an illegal act, or a deliberate or willful disregard of promulgated regulations or procedures;

I urge all staff to use of our SMS Confidential Reporting Program to help JAX become a leader in providing our customers and employees with the highest level of safety.

Mark VanLoh
Executive Director, CEO