Amenities & Services

Jacksonville Airport

While the TSA Security Checkpoint opens at 4:00 am, the terminal is open 24 hours per day.

Jacksonville International Airport (JAX) has a variety of amenities and services located both pre and post security. Free in-terminal wifi, live entertainment and galleries highlighting the region’s many assets and artists are featured throughout the terminal.

Terminal Map
Click Here to Explore Map

Airport Amenities and Services

While the terminal is open 24 hours per day, theTransportation Security Administration (TSA)security screening area typically opens one hour before the first departure.

Jacksonville International Airport (JAX) has a variety of amenities and services located both pre and post security. Live entertainment and art galleries are another way to enjoy your time.


Airport Services

ATMs (Vystar / BaumTec)

Location:
Vystar: Pre-Security Departures Level
BaumTec: Post-Security – Departures & Arrivals Level

Delta Sky Club

Your favorite destination between destinations.
Location: Concourse A
Hours: 7:00 am – 7:00 pm

Pet Paradise (Boarding)

Providing your pet with the ultimate vacation.
Location: 14272 Pecan Park Rd, Jacksonville, FL 32218
Hours: 6:30 am – 7:00 pm

Pet Relief Area

Location: Across from Vino Volo

SmarteCarte Rental

Location: Baggage Claim, Departures Curb, Daily and Hourly Garages

Military Lounge

Help on the Home Front
Location: Center Courtyard (Pre-Security)
Hours: 8:00 am – 8:00 pm

Currency Exchange

JAX does not offer currency exchange services.


Airport Amenities

Art Galleries
Location: Center Courtyard, baggage claim, pre and post security

Lactation Suite
Location: Between Vino Volo & InMotion

Live Entertainment
Location: Pre-security Central Courtyard stage
Hours: 11:00 am – 4:00 pm

Meditation Room
Location: Pre-security

Information Desk
Location: Pre-security courtyard
Hours: 5:00 am – 6:00 pm

Welcome Center
Location: Baggage Claim
Staffed by VisitJax from 9:00 am – 10:00 pm

WiFi
Free wifi is available throughout the terminal.


Lost & Found

If you lost an item on the aircraft or in the gate seating area, please contact your airline's Lost & Found Department:

Airlines
Rental Car Agencies

SUBMIT A LOST ITEM REPORT

AIRPORT SYSTEM

Visit our airport system websites