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JAX achieves STAR™ Accreditation from Global Biorisk Advisory Council

Jacksonville International Airport (JAX) received accreditation from Global Biorisk Advisory Council (GBAC), a body of international leaders in the field of microbial-pathogenic threat analysis, mitigation, response, and recovery, certifying that Jacksonville Aviation Authority (JAA) implements best practices to prepare for, respond to, and recover from outbreaks and pandemics. “Our JAX Airport team has worked very […]

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JAX Prepares for 2020 Holiday Travel Season

With aspects of airport operations modified in response to the COVID-19 pandemic, the Jacksonville Aviation Authority (JAA) wants to make sure all Northeast Florida residents traveling through Jacksonville International Airport (JAX) during the holiday season know what to expect when they arrive at the airport. “Since the onset of the pandemic, we have been laser-focused […]

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Reflections of a JAX Volunteer

As Marketing & Community Program Manager, one of the best parts of my job is working with our volunteers. In a recent conversation, Morton Perry expressed his love of performing at JAX and shared these words with us.                               Reflections of […]

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Detour Planned for I-95 Northbound to Airport Road Westbound Exit

As part of the Florida Department of Transportation’s Airport Road and I-95 interchange improvements project, there will be overnight detours of the I-95 northbound to Airport Road westbound off-ramp (exit 363B) for shoulder work. The nightly detours are scheduled from Sunday, April 12 through Thursday, April 16 from 9 p.m. to 5 a.m., weather and […]

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Overnight Detour Planned for Airport Road and Airport Center Drive – March 17, 2020

As part of the Florida Department of Transportation’s Airport Road and I-95 interchange improvements project, detours of eastbound and westbound Airport Road are scheduled for March 17 from 8 p.m. to 6 a.m. for overhead sign work, weather and unforeseen circumstances permitting. Airport Road Eastbound: Drivers heading east on Airport Road will take a right […]

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JAX Airport Recognized by Airports Council International for Superior Customer Service

Airports Council International (ACI), the trade association of the world’s airports, has selected Jacksonville International Airport (JAX) as one of 84 worldwide winners in its globally-renowned Airport Service Quality (ASQ) Awards.   JAX was recognized for Best Airport by Size and Region, ranking among the top three airports in North America serving between 5 million […]

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Overnight Detour Planned March 10-11th

As part of the Florida Department of Transportation’s Airport Road and I-95 interchange improvement project, there will be a detour of the I-95 northbound to Airport Road westbound off-ramp (exit 363B) for paving operations. The detour is scheduled for March 10-11 from 10 p.m. to 6 a.m., weather and unforeseen circumstances permitting. Motorists on northbound […]

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Planning for Holiday Parking at JAX

With heavy travel anticipated during the upcoming holiday season, and ongoing construction reducing the number of available parking spaces in the Daily Garage, the Jacksonville Aviation Authority (JAA) is advising travelers that they should plan to arrive at Jacksonville International Airport (JAX) at least two hours before boarding to find parking. Hundreds of parking spaces […]

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JAX ranks among best U.S. Airports for Customer Satisfaction

    Jacksonville International Airport has earned a top spot among comparably sized airports for customer satisfaction in the J.D. Power 2019 North American Airport Satisfaction Survey. “We are thrilled to be recognized for the excellent customer service we provide at JAX. Our airport is a gateway to the Northeast Florida region that our community […]

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JAA Police Officers Awarded Life Saving Medal

Earlier this year, three Jacksonville Aviation Authority Police Department Officers received the Jacksonville Fire/Rescue Department Award of Merit with Life Saving Medal for their heroic efforts to revive an airport passenger in 2018. Director Mark Stevens, Sergeant James Pledger and Officer Rod Nelson were alerted to a male passenger who had collapsed, unconscious, on the […]

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