Taking a Moment to Appreciate our Airport Ambassadors for “Going Beyond, Daily” During National Volunteer Week

Imagine a world without volunteers. Those who give of their time and talents to lend a hand to their communities. What a barren, lonely, confusing, sad landscape it would be. The same can be said about JAX without our airport ambassadors. They offer harried customers calm assistance with directions, finding lost items, helping with a wide…

Art on the go: Jeff Whipple at JAX

By Wendi Howard What is the first thing that comes to mind when thinking about an airport terminal? It’s probably not locally curated art. But, if you’re traveling through Jacksonville International Airport (JAX), you’d be hard pressed to miss the beautiful art throughout the terminal building. The Jacksonville International Airport Arts Commission (JIAAC), formed in…

Want to do Business with one of the JAA-managed Airports? Here’s How to Get Started…

The aviation and aerospace industry in Northeast Florida is a significant contributor to the local economy. The Jacksonville Aviation Authority’s (JAA) four airport system has an estimated $3.1 billion annual impact on the region with nearly 30,000 jobs directly or indirectly associated with the industry. While large numbers like that might not mean much to…

Making Air Travel Possible – Again

Air travel can be an incredibly stressful experience. For those with a disability – it can feel like an insurmountable task. For the past several years, Jacksonville International Airport (JAX) has proudly partnered with Brooks Rehabilitation Hospital to help ease the anxiety of those who are traveling with life-altering disabilities. Imagine a life-changing event or accident that…

You Like Us, You Really Like US! JAX Wins Top Honors for Customer Service

We received some exciting news this week: Jacksonville International Airport placed second in the “Best Airport by Region: North America Category” in the Airports Council International (ACI) 2015 Airport Service Quality (ASQ) Awards. What does that mean, exactly? That JAX ranked second among North American Airports in customer satisfaction, improving over our third place ranking…

Training Four-Legged Travelers

We can all appreciate how much guide dogs help their people pals. These specially trained canines enable the visually impaired to go places and do things with greater ease. It’s not hard to imagine that training such valuable companions takes a lot of time, patience and doggy treats! One critical part of guide dog training…

Allegiant Expands at JAX With Nonstop Service to Three New Cities!

  Allegiant will fly nonstop from Jacksonville International Airport (JAX) to Louis Armstrong New Orleans International Airport (MSY), Memphis International Airport (MEM), and Richmond International Airport (RIC) beginning April 2016. Flights to New Orleans will operate on Thursdays and Sundays beginning April 14. The Memphis and Richmond flights will operate Fridays and Mondays beginning March…