Jacksonville International Airport Recognized as Among Top Airports in the World for Excellent Customer Service

The Jacksonville Aviation Authority is pleased to announce that Jacksonville International Airport (JAX) has been inducted into the Airports Council International (ACI) Director General’s Roll of Excellence for consistently delivering excellence in customer service. The award recognizes airports worldwide that received high marks from passengers who participated in ACI’s Airport Service Quality (ASQ) Surveys. The…

A New Nonstop Flight Northeast Florida Travelers Will LUV!

Source: Southwest Image Library   Southwest Airlines will begin nonstop service between Jacksonville International Airport (JAX) and Dallas Love Field (DAL) starting March 11, 2017, according to the carrier’s new schedule which published today. The flights will initially operate on Saturday and Sunday. Community support of the flight is important to ensure the flight’s success,…

Art on the Go: Anne Oliver at JAX

As Jacksonville’s art scene continues to grow, Jacksonville International Airport (JAX) and Jacksonville International Airport Arts Commission (JIAAC) both play an important role in exposing travelers to local artists. Currently featured in the airport’s Haskell Art Gallery is the work of Anne Oliver. In a short interview with Anne, she described her work as having…

Travel Tips for a Busy Summer Season

If you’ve been online, watched television or picked up a newspaper recently, you have likely read about long TSA lines at security plaguing travelers with hours-long waits. Although that may be the case at some of the 15 busiest airports in the country, we at JAX are faring much better. We’ve received a lot of…